Subscription Billing
NotaryLedger Pro is billed as a recurring monthly subscription through Stripe. The active price and billing interval are shown on the Pricing page and again during Stripe Checkout before payment is submitted.
Cancellation
Customers can manage or cancel subscription billing from the in-app Billing page after signing in. The Billing page opens the Stripe Customer Portal, where customers can view payment methods, invoices, and cancellation options.
When a subscription is canceled at the end of the billing period, paid access generally continues through the paid period and renewal charges stop after cancellation takes effect. If Stripe marks a subscription canceled immediately, paid access may end immediately.
Refunds
Refund requests are reviewed by support. Approved refunds are processed through Stripe to the original payment method when available.
Developer note before production launch: the business owner must confirm the final refund rule before relying on this policy for payment verification or customer support.
Failed Payments
If a subscription payment fails or becomes past due, account access to paid features may be limited until billing is resolved through Stripe.
How to Request Help
Sign in to manage billing, or contact support@notaryledger.org with the email address on your NotaryLedger account.